The Effect of Managerial Competence and Interpersonal Communication on the Performance of Heads of SMKNegeri in Palembang City

Authors

  • Lenny Widiawati PGRI University of Palembang
  • Yasir Arafat PGRI University of Palembang
  • Heri Setiyo Nugroho PGRI University of Palembang

DOI:

https://doi.org/10.61132/ijets.v2i1.214

Keywords:

Managerial Competence, Interpersonal Communication, Performance

Abstract

Education has an important role in improving the quality of life of society as a whole, through good education, it can improve welfare, increase awareness about the importance of health, environment, and security, and increase the ability to contribute to society (Santoso, Karim, & Maftuh, 2023). Education not only means teaching about reading and writing, but it also provides the knowledge, skills, and values necessary to live in society. Education plays a key role in helping individuals reach their potential (Nurnaningsih, Norrahman, & Wibowo, 2023).

References

Abdullah, A. (2021). School principal management in online learning during the COVID-19 pandemic. Journal of Teacher Education, 2(1).

Amalia, R. (2019). Empathy as the basis of the counselor's personality. Journal of Education and Counseling (JPDK, 1(1), 56-58.

Amar, M. F. (2024). The role of educators' interpersonal communication skills in fostering self-efficacy. Aafiyah: Multidisciplinary Journal, 2(1), 1-13.

Arikunto, S. (2019). Research procedure: A practical approach. Rineka Cipta.

Asiah, S. (2017). Managerial leadership of educational institution leaders (principals) in developing the quality of teacher performance productivity. Administration: Journal of Islamic Education Management, 5(1), 1-14.

Brownell, J. (2020). Listening: Attitudes, principles, and skills (6th ed.). Pearson.

Butler, G., & Hope, T. (2020). Manage your mind: The mental fitness guide. Oxford University Press.

Cahyarini, F. D. (2021). Implementation of digital leadership in the development of digital competencies in public services. Journal of Communication and Media Studies, 25(1), 47-60.

Chairuddin, M. (2023). The concept of policy and strategic planning in education. Journal of Islamic Education, 21(2), 204-215.

Chen, G. M., & Starosta, W. (2018). The development and validation of the intercultural communication sensitivity scale. Routledge.

Clear, J. (2020). Atomic habits: An easy & proven way to build good habits & break bad ones. Avery.

Darim, A. (2020). Organizational behavior management in realizing competent human resources. Munaddhomah: Journal of Islamic Education Management, 1(1), 22-40.

Darma, A., & Banurea, O. (2019). The role of the principal's leadership in change management in educational institutions. Benchmarking-Journal of Islamic Education Management, 3(1), 1-18.

Davis, M. H. (2019). Empathy: A social psychological approach. Routledge.

Djadjuli, D. (2018). Implementation of supervision by leadership in improving employee performance. Dynamics: Scientific Journal of State Administration Sciences, 4(4), 565-573.

Duarte, N. (2021). DataStory: Explain data and inspire action through story. Ideapress Publishing.

Duha, T. (2018). Organizational behavior. Deepublish.

Eriyanti, E., Arafat, Y., & Eddy, S. (2021). The influence of interpersonal communication and conflict management on teacher performance. Tambusai Education Journal, 5(2).

Fatmawati, I. (2021). The role of teachers in curriculum development and learning. Revorma: Journal of Education and Thought, 1(1), 20-37.

Fauzi, A. (2019). Work motivation and its influence on the principal's performance. Gramedia.

Fredrickson, B. L. (2020). Positivity: Top-notch research reveals the 3 to 1 ratio that will change your life. Crown Publishing.

Gafur, A. (2020). School principal's leadership: Strategies to improve the work ethic of Islamic religious education teachers. Nizamia Learning Center.

Gamble, T. K., & Gamble, M. (2018). Interpersonal communication: Building connections together. Sage Publications.

Gill, R. (2021). Communicating in professional contexts: Skills, ethics, and technologies. Routledge.

Hamzah, B. (2017). Principal performance assessment: Theoretical and practical approaches. Alfabeta.

Hasibuan, A. R. (2021). The implementation of financial governance for elementary school education at the end of the 2020 period. Juripol (Journal of Ganesha Medan Polytechnic Institution, 4(1), 304-309.

Herlina, H. (2023). Strategic management of Cirebon Islamic Centre Vocational High School in increasing competitiveness [Thesis]. State Islamic Institute (IAIN) Sheikh Nurjati Cirebon.

Hibban, I., & Yusuf, M. (2021). The influence of competence, work discipline, and work experience on the performance of elementary school principals in Bireuen Regency. IndOmera, 2(4), 46-52.

Hidayat, K. (2023). Development research. Komojoyo Press.

Iqbal, M. (2021). Transformational leadership in efforts to develop schools/madrasas. Pioneer: Journal of Education, 10(3).

Irfan, E., & Dananjaya, I. (2023). The influence of principal managerial competence, teacher commitment, teacher work discipline, and incentives on the performance of civil servant high school teachers in Depok City. Journal Applied Management Science, 5(1), 9–15. https://doi.org/10.31933/jimt.v5i1.1660

Ismail, I. (2020). Education policy and its implementation. UMM Press.

Kartini, K., Ahmad, S., & Eddy, S. (2020). The influence of the principal's leadership style and interpersonal communication on teacher performance. Journal of Education Research, 1(3), 290-294.

Kesumawati, N., Retta, A., & Sari, N. (2017). Introduction to research statistics. Raja Grafindo Persada.

Keyton, J. (2019). Communication and organizational culture: A key to understanding work experiences (3rd ed.). Sage Publications.

Martin, A. J., & Marsh, H. (2019). Academic buoyancy and motivation: A synergistic relationship? Journal of Educational Psychology, 111(5), 816–831.

Meidiana, Ahmad, S., & Destiniar. (2020). The influence of the managerial competence of school principals and academic supervision on teacher performance. JMKSP (Journal of Management, Leadership, and Supervision of Education, 5(2), 112-119.

Mulyasa, E. (2017). School-based management: Concepts, strategies, and implementation. Remaja Rosdakarya.

Nasution, S. (2019). Work environment and its influence on performance. Rajawali Press.

Sugiyono. (2020). Quantitative and qualitative research methodology and R&D. Alfabeta.

Syamsuddin. (2020). Principal leadership and cultural development in schools. Al Asma: Journal of Islamic Education, 2(1), 81-96.

Thompson, K. (2021). Active listening techniques: 30 practical tools to hone your communication skills. Rockridge Press.

Wahyudi, A. (2020). The effectiveness of interpersonal communication in school leadership. Journal of Educational Management, 12(3), 15-26.

Downloads

Published

2025-02-14

How to Cite

Lenny Widiawati, Yasir Arafat, & Heri Setiyo Nugroho. (2025). The Effect of Managerial Competence and Interpersonal Communication on the Performance of Heads of SMKNegeri in Palembang City. International Journal of Educational Technology and Society, 2(1), 01–11. https://doi.org/10.61132/ijets.v2i1.214